Legal information
Privacy Policy
English source version — effective date 2026-09-07
1. Who handles your request
Roland receives and handles the information that you voluntarily submit through this business website. Siemreap-Guide provides the technical delivery service and does not reply to your request.
2. Information you may provide
The contact form may collect your name, email address, telephone or WhatsApp number, Telegram username, preferred reply method and message. Booking requests may also include requested dates, times and the number of guests, people or tickets.
The review form may collect a public name or pseudonym, a private email address, a rating, an optional title and the review text. The email address is never displayed publicly.
3. Why the information is used
The information is used only to present your request to the owner of this business website, notify that owner and allow a direct reply by email, WhatsApp or Telegram according to your choice.
4. Delivery and storage
Your request is stored in a dedicated private Factory table and is visible only to the authorised business owner and Factory administrators. It is automatically deleted after 180 days and may be deleted earlier from the owner portal. WhatsApp and Telegram replies use free direct links; no paid messaging API receives a copy from Factory. A limited technical delivery record may also be retained temporarily for security and troubleshooting.
Reviews are stored in a dedicated Factory table. A review remains private until its email address has been confirmed and the business owner has approved publication. The author receives a private deletion link. Using it immediately removes the review from public view and erases the author name, email address, title, text and owner reply; only a minimal non-personal technical deletion record is retained.
5. Your choices and rights
You may contact the business website owner to request access to, correction of or deletion of information previously sent. The owner may ask for reasonable proof of identity when necessary.
6. Cookies
This business website uses essential technical storage for security and operation. It also stores your privacy choice in your browser for up to 180 days. No analytics or advertising technology is currently activated by MML Site Factory.
The embedded OpenStreetMap is external content. When the consent panel is active, the map is blocked until you allow external content. You may refuse it and continue to use the rest of the business website, or change your choice at any time through “Cookie Settings” in the footer.
For the current storage and service inventory, read the Cookie Policy.
